AI Agents

AI Agents are intelligent software components that independently perform actions or provide answers based on your data. They combine generative AI, search technology, and logic to support employees, accelerate processes, and make information more accessible.

An AI Agent is a configurable AI application that autonomously performs tasks or answers questions based on internal data and logic. Unlike standard LLM tools (such as ChatGPT), these agents work specifically for your organization, using data you manage and control.

Applications include:

• Generate answers based on your own documentation or policy
• Automatically summarize long texts
• Classifying incidents or questions based on content
• Make suggestions or suggest next steps in workflows

• Information and knowledge sharing:
  AI agents that answer questions based on your intranet or policy documents.
• Incident processing:
  Automatically categorize, prioritize, or group notifications, and provide contextual follow-up actions.
• Document analysis:
  Summarize pieces, identify deviations or provide an initial risk profile.
• Combine with Search AI or observability:
  Make it even more powerful by connecting agents to real-time data and logic.

We don't build AI agents from scratch, but on the foundation of your data architecture. By integrating with elastic, ClickHouse or workflow tools such as Tines We ensure an agent that's smart, explainable, configurable, and scalable. We always consider privacy, governance, and control. You're in control.